Anker Bangladesh Return Policy
At Anker Bangladesh, we value our customers and strive to provide the best products and services. However, we understand that there might be instances where a return is necessary. Please read our return policy carefully to ensure a smooth and hassle-free return process.
Conditions for Return
We accept returns under the following conditions:
- Unopened Products: The product must be returned in its original, unopened packaging. The seal should not be broken.
- During Delivery: The return must be made at the time of delivery from the courier company. Once the delivery personnel have left the customer’s premises, we will not accept any returns.
Non-Acceptable Returns
- Opened Products: If the product’s packaging has been opened or the seal has been broken, the return will not be accepted.
- Post-Delivery Returns: Once the delivery person has departed from your location, we will not accept any returns.
- Change of Mind: Returns will not be accepted for reasons such as a change of mind.
Shipping Charges
Customers are responsible for paying the shipping charges for the return. These charges will not be refunded.
How to Initiate a Return
To initiate a return, please follow these steps:
- Inspect the Product: Upon delivery, inspect the product immediately. If you decide to return it, do not open the packaging or break the seal.
- Contact the Courier: Inform the delivery person of your intention to return the product.
- Complete the Return: Ensure the product is handed back to the courier without opening it.
Additional Information
For further information or any queries regarding our return policy, please contact our customer service team. We are here to help and ensure that your experience with Anker Bangladesh is positive and satisfactory.