Frequently Asked Questions (FAQ)

Yes, Anker products in Bangladesh typically come with a warranty. The duration and terms of the warranty can vary by product, but most include at least an 18-month warranty.

Anker products can be purchased directly from the official Anker Bangladesh website, as well as from authorized retailers and online marketplaces 

Yes, many Anker power banks support fast charging. For example, the Anker PowerCore III Sense 10K supports USB-C Power Delivery, allowing for quick charging of compatible devices.

Anker provides detailed compatibility information on their product pages. Generally, Anker chargers are compatible with a wide range of devices, including smartphones, tablets, laptops, and more.

GaN technology allows chargers to be smaller and more efficient. It is used in products like the Anker Nano Pro to deliver high power in a compact form.

Yes, Anker wireless chargers can typically charge through phone cases up to 5mm thick. However, cases with metal attachments or magnetic closures may interfere with charging

Anker's USB-C hubs expand the connectivity of your device by adding multiple ports, such as USB-A, HDMI, and card readers. This makes it easier to connect peripherals and transfer data.

The MultiProtect safety system in Anker products includes features like surge protection, short circuit prevention, temperature control, and more to ensure safe and reliable charging

The Nano Pro chargers are compact and designed for portability, using GaN technology, while the PowerPort chargers are more versatile with higher power outputs and multiple ports.

Yes, Anker power banks with capacities under 100Wh are typically allowed on airplanes. Most Anker power banks fall within this limit, making them suitable for travel

To activate Trickle-Charging mode, press the power button twice or hold it for two seconds until the LED indicator turns green. This mode is ideal for low-power devices like earphones

Anker's SoundCore earbuds offer features like active noise cancellation, long battery life, and customizable EQ settings via the Soundcore app. Models like the Life Dot 3i and R50i are popular choices.

Anker is committed to sustainability and uses eco-friendly materials and packaging for many of its products. They also design their products for energy efficiency and long-term use

The charging time for Anker power banks varies by model. For example, the PowerCore III Sense 10K can be recharged in about 4.5 hours using a USB-C Power Delivery charger

Some Anker chargers come with charging cables, while others do not. It's important to check the product description to see what is included

Yes, Anker Bangladesh offers a return policy. Customers can return products within a specified period if they are not satisfied, as long as the product is in its original condition

The SoundCore Life Dot 3i earbuds offer up to 9 hours of playback on a single charge, with the charging case providing an additional 36 hours of battery life

Firmware updates for Anker devices can usually be done through the Anker or Soundcore app, which provides instructions and updates for compatible devices.

Anker cables are known for their durability, with features like braided exteriors and reinforced connectors to prevent fraying and increase longevity.

If your Anker product is defective, contact Anker customer support for assistance. They may offer troubleshooting tips, replacements, or repairs under warranty

Anker ensures product quality through rigorous testing and quality control processes. They use high-quality materials and advanced manufacturing techniques.

Yes, Anker chargers are compatible with Apple devices, including iPhones, iPads, and MacBooks. Some models also come with USB-C to Lightning cables.

IQ 3.0 is an advanced version of Anker's PowerIQ technology, providing faster and more efficient charging by intelligently identifying the connected device's optimal charging requirements.

To clean Anker products, use a soft, dry cloth. Avoid using water or cleaning agents. For maintenance, ensure cables are not bent excessively, and store products in a cool, dry place.

Some Anker power banks, such as those with Power Delivery (PD) support, can charge laptops. Check the power output and compatibility with your laptop model.

Power Delivery (PD) chargers provide faster and more efficient charging for compatible devices. They can adjust the power output to the device's needs, ensuring safe and rapid charging.

Anker products are available both online through the Anker Bangladesh website and authorized retailers, as well as in select physical stores across Bangladesh.

If your Anker power bank stops working, try resetting it by pressing and holding the power button. If the issue persists, contact Anker customer support for further assistance.

To register your Anker product for warranty, visit the Anker website and follow the instructions for product registration. This ensures you receive the full benefits of the warranty coverage.